Besides online store, My Shop2Connect also provides technical support both to the residential and small business customers. We at My Shop2Connect sell/support Networking, Connectivity, Voice & Data communications , M2M, 3G technologies, EoP and Wi-Fi solutions for domestic consumer, small to medium business and enterprise market segments. NetComm Wireless is one of the largest networking hardware vendors in the distribution channel and we are among one of their proud authorized re-seller.We have selected our team after rigorous screening processes in order to bring professionalism, quality service, and up to date technology solutions. Majority of our technical support analyst are IT graduates or possess Cisco or Microsoft certification.
We take a great deal of pride in getting things done for our customers in a quick and cost effective manner. We are thorough in our diagnoses and offer opinions based on what is best for our customer base. As an added advantage, we often have lower prices on broadband products and services than our competitors.
First and foremost we value the ability of our people to build lasting relationships with our clients and business partners, and to work together to build tangible improvements to their respective operations.
Below are some superior reasons for shopping with us:
- We have all varieties of NetComm Wireless & Robustel products in store, so you don’t have to look for related products you want from multiple stores.
- We just deal with NetComm Wireless & Robustel products, means we can get better prices from our suppliers due to high turn-over in specific brand and pass the savings to our customer.
- Prices and Stock Availability are updated multiple times per day to ensure you get current price and sock information.
- Orders for stock in hand products, placed before 2pm are shipped on the same day.
- We have technical customer service team to answer your questions, round the clock (24×7).
- We ship using Australia Express Post next business day delivery service in most of the area’s, to ensure you receive your orders as soon as possible. We also use courier service like StarTrack, FastWay or DFE for quicker delivery.
- We are available after business hours and during weekend.
- We accept payments by EFT/Direct bank deposit, Credit Cards (Master, VISA, American Express, Diners), PayPal, Money Order or Bank Cheque.
- We use Secure Credit Card processing through Paypal and eWay payment gateway. Our checkout process is fully secured via HTTPS protocol.
- My Shop2Connect is an Australian business that provides comprehensive technical support for both off-site and on-site customers for a wide range of broadband, 3G, M2M, Networking and Wireless technologies used in the home and small businesses.
- My Shop2Connect is based on industry principal, technology to ensure we efficiently track all orders, returns and any communication with our customers.